Privacy Policy

Effective Date: 28/05/2024

Bookify Technology FZC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use our website https://bookifyevents.com/ and our associated services, including ticketing, event management, and promotions.

By using our Site and services, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Payment Information & Security

Credit/Debit Card Information:

We do not store, sell, share, rent, or lease your credit/debit card details or any personally identifiable information (PII) to third parties. All payment transactions made through our Site are processed securely. Bookify Technology FZC (https://bookifyevents.com) ensures that any payment information you provide is securely processed, and we will not pass your debit/credit card details to any third parties. We use secure payment processors for handling financial transactions, but Bookify Technology FZC (https://bookifyevents.com) does not retain your credit/debit card details. These payment details are used solely for processing your transactions and are protected by industry-standard encryption

1.1 Personal Information You Provide:

When you register on our Site, create an account, purchase tickets, or interact with our services, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing
• Payment details (credit/debit card information, billing information)
• Event preferences (such as interests, location preferences)
• Any other information you voluntarily provide (e.g., feedback, customer support interactions)

1.2 Automatically Collected Information:

We may automatically collect information when you visit our Site, including:

• IP address
• Browser type and version
• Device type and identifiers
• Operating system
• Referral source (the webpage that directed you to the Site)
• Pages visited on the Site
• Duration of your visit and interactions with the Site

This information is used for improving the performance and user experience of the Site.

1.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about how you use the Site. Cookies help us to remember your preferences, analyze trends, track your movements around the Site, and gather demographic information. You can control cookie settings through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Providing Services:

• To process your ticket purchases and transactions
• To manage event registrations and bookings
• To provide customer support and respond to inquiries
• To send you confirmation emails, event updates, and reminders

2.2 Improving Our Services:

• To analyze Site usage and improve the functionality and design of the Site
• To personalize your experience and deliver content tailored to your preferences

2.3 Marketing and Communication:

• To send promotional emails, newsletters, and special offers related to events, ticket sales, and related services (you can opt-out at any time)
• To conduct surveys and market research to improve our services

2.4 Legal and Compliance Purposes:

• To comply with legal obligations and regulatory requirements
• To protect the rights, property, and safety of Bookify, its users, and the public

3. How We Share Your Information

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist in running our business, such as:

• Payment processors (to process your transactions)
• Event organisers and promoters (for event management purposes)
• Marketing and advertising partners (to help us reach relevant audiences)
• IT and hosting service providers

These third parties are required to handle your personal data securely and only for the specific purposes for which they were engaged.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government request, or to protect the rights, property, or safety of Bookify, its users, or the public.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you if this happens and provide you with any necessary options to opt-out of future communications.

4. Data Security

We take appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://bookifyevents.com (the Site) cannot guarantee the security of any information that is disclosed online. We use industry-standard security measures to protect your personal data, including encryption and secure servers. While we strive to protect your personal information, please note that no method of electronic transmission or storage is 100% secure.

5. Your Rights and Choices

As a user, you have certain rights regarding your personal information:

5.1 Access and Correction:

You have the right to request access to the personal data we hold about you and to request corrections or updates if the information is inaccurate or incomplete.

5.2 Deletion of Personal Data:

You have the right to request that we delete your personal data, subject to certain exceptions (such as if we are required to retain it for legal or business purposes). Please see the Withdrawal of Consent section for more details.

5.3 Opt-Out of Marketing Communications:

You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email, or by contacting us directly at helpcenter@bookifyevents.com.

5.4 Data Portability:

You may request a copy of your personal data in a structured, commonly used, and machine-readable format, for transfer to another data controller.

5.5 Restriction of Processing:

You have the right to restrict the processing of your personal data in certain circumstances, for example, when you contest the accuracy of your data or object to its processing.

To exercise these rights, please contact us at helpcenter@bookifyevents.com.

6. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

If you are located outside the United Arab Emirates (UAE), please be aware that your personal data may be transferred to, and processed in, the UAE or other countries where our service providers are located. By using our services, you consent to the transfer of your data to these countries, which may not have data protection laws as comprehensive as those in your jurisdiction.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Third-Party Links

https://bookifyevents.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect.

10. Changes to This Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about any changes on the website. Modifications will be effective on the day they are posted.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Bookify Technology FZC
Address: Freezone Block B - B38-060 ,Sharjah, UAE
Email: info@bookifyevents.com
Phone: +971522697216

By using the Site and our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.