Refund Policy
Effective Date: 28/05/2024
At Bookify Technology FZC, we strive to ensure a smooth and professional experience for all our customers. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines our procedures and conditions regarding refunds for tickets or services purchased through our website https://bookifyevents.com/.
By using our website and purchasing any tickets or services, you agree to the terms and conditions set forth in this Refund Policy. If you have any questions or concerns, please contact us at info@bookifyevents.com.
Refunds are the responsibility of the event Organizer and will only be processed under the following conditions:
Refunds will not be granted in the following situations:
Each event Organizer is solely responsible for determining whether their event is refundable or non-refundable. This will be clearly stated at the time of ticket purchase.
The Organizer also chooses the refund method for their event. Refunds may be issued through either of the following methods:
To request a refund, contact us at info@bookifyevents.com within the specified timeframe (usually within 7–14 days from the event date or cancellation notification, based on the Organizer’s terms).
Include the following information in your refund request:
Once received, we will review your request in coordination with the Organizer and process the refund if eligible.
Refunds will be processed according to the Organizer’s selected method—either back to the original payment method or to the customer's wallet. Refunds may take 10 to 45 days to appear, depending on the bank or payment processor. Bookify is not responsible for processing delays caused by third-party financial institutions.
Certain fees such as service charges, booking fees, and processing fees may not be refundable. These fees will be disclosed during the purchase process.
In some cases, partial refunds may be offered if only part of the event was delivered or attended.
If an Organizer has a separate refund policy that differs from this general policy, the Organizer’s terms will apply and will be presented to you at checkout.
We reserve the right to modify this Refund Policy at any time to reflect changes in operations, legal compliance, or business strategy. Any changes will be posted on this page with the updated effective date. We recommend reviewing this page regularly.
If you have any questions or need support with your refund request, please contact us at:
Bookify Technology FZC
Address: Freezone Block B - B38-060, Sharjah, UAE
Email: info@bookifyevents.com
Phone: +971 522 697 216
By purchasing tickets or services from Bookify via https://bookifyevents.com/, you acknowledge and agree to the terms and conditions of this Refund Policy as outlined by the Organizer.