Effective Date: 28/05/2024

Bookify Technology FZC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you access or use the Bookify Scanning App and its related services for ticket scanning and event management.

By using the Bookify Scanning App, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

1.1 Personal Information You Provide

• Full name
• Email address
• Phone number
• Event details (such as assigned events, scanned tickets, access permissions)
• Any other information you voluntarily provide (e.g., support requests, feedback)

1.2 Automatically Collected Information

• Device type and identifiers
• Operating system and app version
• IP address
• App usage data (e.g., number of tickets scanned, errors encountered)
• Camera access (for QR code scanning, with your permission)

1.3 Cookies and Tracking Technologies

The Bookify Scanning App may use tracking technologies to analyze app performance and improve user experience. You can manage tracking settings through your device preferences.

2. How We Use Your Information

2.1 Providing Services

• Enable ticket scanning and verification
• Manage event registrations and access control
• Provide customer support and troubleshooting
• Notify you about system updates or critical app-related changes

2.2 Improving Our Services

• Analyze app performance and user interactions
• Enhance security and fraud prevention
• Optimize event management features

2.3 Legal and Compliance Purposes

• Ensure compliance with applicable laws and regulations
• Protect the rights, security, and integrity of Bookify, event organizers, and users

3. How We Share Your Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist in:

• Payment processing (if applicable)
• Event management and ticketing services
• Cloud hosting and IT support

3.2 Event Organizers

For event-related functionality, ticket scanning data may be shared with the event organizer to manage event access and security.

3.3 Legal Compliance & Business Transfers

We may disclose personal data:

• If required by law, such as in response to a legal request
• In the event of a business transfer, merger, or acquisition

4. Data Security

We take appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access & Correction

You can request access to or correction of your personal data at any time.

5.2 Deletion of Data

You can request deletion of your data, subject to legal and operational requirements.

5.3 Opt-Out of Communications

You may opt out of non-essential notifications by adjusting your app settings.

To exercise these rights, contact us at: helpcenter@bookifyevents.com

6. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

7. Children's Privacy

The Bookify Scanning App is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available in the app.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

Bookify Technology FZC
Address: Freezone Block B - B38-060, Sharjah, UAE
Email: info@bookifyevents.com
Phone: +971522697216